Shipping Policy

At The Mocha Home, we’re excited to deliver cozy comfort straight to your door.

📦 Processing Time

All orders are processed within 1–3 business days after being placed. You’ll receive a confirmation email once your order is on its way.

Shipping Time

Our standard shipping takes approximately 5–10 business days after processing.
Delivery times may vary slightly depending on your location and order volume, but we always do our best to get your items to you as quickly as possible.

Shipping Locations

We currently ship Canada, United States and International.

Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

Delays

Please note that shipping times may be affected by holidays, customs, or carrier delays — especially during peak seasons. We appreciate your patience and understanding.

🧡 Lost or Damaged Packages

If your order arrives damaged or doesn’t arrive within the expected timeframe, please contact us and we’ll be happy to help make it right.